Modern, Scalable digital solutions built for evolving market demands
Seamless deployment with expert guidance from planning to launch
Proactive monitoring, maintenance, and support.
Seamless deployment with expert guidance from planning to launch
Powercret is a Microsoft Dynamics 365 Commerce implementation partner helping retailers unify in-store, eCommerce, call centre, inventory, pricing, and customer experiences on a single commerce platform. Deliver consistent shopping experiences across every channel while gaining real-time visibility into inventory, orders, promotions, and customer data.
Run Every Channel From One Back Office Without Reconciling Them at the End of the Week
Managing stock, pricing, and promotions across stores, your website, and a phone channel is genuinely hard when those three things use separate systems. Someone always has to reconcile them. D365 Commerce puts all three in the same platform so your operations team stops reconciling and starts making decisions.
One Platform That Replaces the Collection of Retail Systems That Have Accumulated Over the Years
Real Financial Visibility Across Every Store and Channel Without Waiting for Month End
Knowing which stores are profitable, which promotional lines are working, and where margin is being eroded is difficult when your retail transactions and your finance system operate on different reporting cycles. D365 Commerce posts transactions directly to Finance so the commercial picture is current rather than reconstructed.
Full-scope Dynamics 365 Commerce implementation covering every retail channel, every store location, and every customer touchpoint your business operates from one platform.
Manage all your sales channels from a single back office so pricing, promotions, and stock availability are always consistent regardless of how and where a customer chooses to buy.
Deploy a modern cloud-connected POS that keeps your stores trading reliably and handles every in-store transaction type your team needs without requiring a full internet connection to function.
Build a branded online store that connects directly to your commerce back office so product data, pricing, and stock availability are always accurate without a daily sync job holding things together.
Give customers a reason to come back with a loyalty programme that works consistently across every channel and gives your merchandising team real data on what actually drives repeat purchase behaviour.
Know exactly what you have and where it is across every location so your team stops selling stock that is not available and stops carrying stock that is not selling.
Manage your full product catalogue, pricing structure, and promotional logic from a single back office that pushes changes across every channel the moment they are approved.
Surface relevant products to customers at the right point in their shopping journey using AI capabilities built natively into commerce rather than through a third-party tool.
Give your leadership team the retail numbers they need to run the business without someone spending half a day preparing a report before every commercial review meeting.
Keep your retail data and financial data in sync without any manual reconciliation work sitting between them.
From product discovery and purchase to fulfilment, returns, and loyalty engagement, Dynamics 365 Commerce delivers a connected customer experience across every retail channel.
Customers find products through personalised online recommendations, in-store displays drawing from live inventory, and search results shaped by their previous browsing and purchase behaviour.
Online shoppers interact with a consistent branded shopfront. In-store customers see accurate stock availability and product information connected to the same system as the website.
Checkout is consistent across channels. The same pricing, promotions, and loyalty rules apply whether the customer is buying online, at a POS terminal, or placing an order by phone.
Flexible fulfilment options including warehouse dispatch, ship from store for faster local delivery, and click and collect for customers who prefer to pick up in person.
Customers can return an online purchase in store without your team needing to look up the original transaction in a separate system. One return process across all channels.
Points are earned and redeemed consistently across every channel. Loyalty data feeds the AI recommendation engine and your marketing team's segmentation for future campaigns.
Every transaction feeds back into analytics so your merchandising, pricing, and promotional decisions are based on what is actually happening in the business rather than last season's data.
Evaluate performance, profitability, and insights for future optimization.
Sales velocity data from commerce feeds directly into the supply chain to drive replenishment planning. Purchase orders triggered by Commerce demand signals arrive in the warehouse with receiving instructions that match what the system already expects.
Every retail transaction posts automatically to the finance general ledger, so there is no end-of-day or end-of-week reconciliation exercise sitting between your stores and your accounts. Margin reporting in finance reflects live commerce transaction data rather than waiting for a batch upload.
Store managers, head office merchandising teams, and call centre staff communicate and share operational updates in Teams rather than across a collection of group chats, emails, and notice boards. Promotional briefings and stock alerts surface in Teams alongside everything else.
For those businesses that already have an established e-commerce platform or are selling via marketplace channels, Powercret establishes the integration between those channels and commerce back-office data for inventory, orders and financial reconciliation. We determine if migrating to the native Commerce shopfront is a good fit or if integration is the better commercial decision for your current scale.
The base Dynamics 365 Commerce licence covers POS, call centre, and back office retail operations. A separate e-commerce add-in licence is required for businesses running an online shopfront through the native commerce e-commerce platform. The add-in includes the site builder, content management tools, and digital commerce capabilities. Powercret advises on the right licensing combination during scoping based on the channels you intend to operate.
Yes. Powercret can configure an integration between your existing e-commerce platform and the commerce back office for inventory synchronisation, order processing, and financial reconciliation. In some cases, businesses choose to migrate their shopfront to the native Commerce e-commerce platform. We assess both options during scoping and make a recommendation based on your current customisations, transaction volumes, and growth plans. There is no one right answer, and we will tell you honestly which direction makes sense for your situation.
